Salon Policy

Peppermint Coast Hair - Salon Policy

Appointments & Scheduling

We highly recommend booking your appointment in advance to secure your preferred time and stylist.
Confirmation: You will receive a text or email confirmation 48 hours before your scheduled appointment.

  • Late Arrivals: Please aim to arrive on time. If you are more than 15 minutes late, we may need to reschedule your appointment or adjust the service based on the remaining time.

Cancellations & No-Shows

We understand that life happens. If you need to cancel or reschedule, we kindly ask for at least 24 hours’ notice.

  • Cancellations made with less than 24 hours’ notice may be subject to a 50% service charge.

  • No-shows will be charged 100% of the scheduled service and may require prepayment for future bookings.

Consultations

Not sure what you need? Complimentary consultations are available. Whether you’re planning a major transformation or just need advice, we’re here to help you find the perfect look.

Payments

We accept all major credit and debit cards, Apple Pay, and cash. We now also accept Afterpay and Zip pay. Gratuities are at your discretion and can be added to card payments or given in cash directly to your stylist.

Children & Guests

For safety and relaxation:

  • Children under 12 must be supervised at all times.

  • Due to limited space and to maintain a calm environment, we kindly ask that only those receiving services accompany you to your appointment.

Refunds & Adjustments

Your satisfaction is our priority. If you are not fully happy with your service, please contact us within 7 days of your appointment. We’ll be happy to offer an adjustment with the same stylist. Refunds are not offered for services, but we are committed to making things right.

Health & Hygiene

If you’re feeling unwell or have been recently exposed to illness, please reschedule your appointment. We maintain high sanitation standards and appreciate your help in keeping our space healthy and welcoming for everyone.

Service Pricing

All prices are subject to change based on hair length, density, and the complexity of the service. Your stylist will provide a personalized quote during your consultation.

Discounts

We automatically have Senior and Student discounts within the services. The prices are set and will not be discounted anymore.

WE DO NOT OFFER

Extensions
Perms

Meet the Team

Stacey Davies

Salon Owner / Director

With 39 years of experience across Australia and the UK, Stacey is a colour and cutting specialist and award-winning stylist.

She’s also a performance coach with a passion for helping people feel their best inside and out. When she’s not behind the chair, she enjoys Pilates, yoga, and spending time with her family — including her husband Jason, son Rhys, and pups Tango & Cash.

  • Hairdressing for 40yrs 
  • Worked in Brisbane and London 
  • Have become a Grandma to Rhys and Georga little daughter Daphne
  • Loves renovating house with my hubby Jason
  • Cherrishes my 2 puppies Tango and Cash
Kye Reid-Selbach

Senior Stylist

Hi I’m Kyden, I have almost 5 years in the industry. I love blonding and working with fun colours when im allowed too. 

I love most anything that involves my creativity and lets me have fun, me and my puppy against the world, come see me I would love to put or head together and create something beautifully you.

Rae Lyons

1st Year Apprentice

Rae is our rising star and in-house social media designer.

She brings youthful creativity, a deep care for people, and a passion for helping others feel more like themselves through hair and design.

  • Wrapping up my first year of the apprenticeship 
  • loves participating in fundraisers and have recently raised over $500 dollars for sick kids
  • Loves spending time with family and little pups Mac and Biggie
  • Loves anything Books, TV romance and paranormal 
  • Specialise in styling and Amazing Scalp massages
Minda Relato

15 years experience

Minda Relato is a new senior stylist with 15 years experience in Australia and Brunei, specialising in Nanoplasty Smoothing services and styling.